Award Winning Community Pharmacy and Travel Vaccination Clinic North London
Our Customer Service
Patient Care at Reid’s Pharmacy - our pledge to you:
We are committed to delivering a professional, warm, friendly and caring customer experience.
The customer experience is central to how we review and improve our services.
We are constantly reviewing our processes and the customer perspective impacts on how we choose to deliver outstanding care to the community.
Patient, customer, client care, first and most importantly begin at home – each member of Reid’s Pharmacy is actively encouraged and supported to be involved in their own Personal development.
This gives us an excellent platform from which we can deliver what our customers describe as a
“wonderful, professional & caring service”
At Reid's Pharmacy, we are always keen to gain feedback in regards to our customer service. Here are some of the comments we have received over the years about the service we provide...
Read our reviews here
Great Service and Very Friendly
The service was the best we have ever received. The pharmacist was so friendly. If you need any vaccines then we would highly recommend Reid’s Pharmacy. Also the appointment was on time which is always good.
Amazing pharmacy and staff
Staff made me feel welcome and very kind. The pharmacist who gave me the injections was very kind and friendly which made the whole experience much more enjoyable, would definitely recommend this pharmacy
Fantastic and friendly service!
Made the experience of having vaccinations enjoyable and full of laughs. We felt comfortable and calm even with a fear of needles!
Would 100% recommend anyone who is hesitant with injections.
Our daughter got scared of the needle at our surgery appointment They asked us to look for somewhere else.This Travel Clinic, was convenient the staff generally was helpful and welcoming. The person, who had to do the vaccination made our daughter willing and comfortable in 2 minutes, which the surgery could not do in 1 hour! the vaccination was done like magic.
our daughter went through it without any fear, and even pain....you can't have better experience than that.
I came here to get a travel vaccination and was quite nervous, The kindest man I possibly had met really calmed me getting the vaccination but even my friend was feeling OK, I highly recommend to anyone to come here for any queries , even if you're not getting any injections.
They really went above and beyond to make myself feel comfortable.
Looking for a travel clinic found Reids pharmacy, I was sceptical but as soon as I entered the staff were extremely friendly, it was very clean and tidy which was very reassuring to me, the pharmacist was ever so friendly and playful with my daughter she felt so relaxed that she did not even cry when he proceeded to inject her at all which was amazing.
I really have to applaud the pharmacist and his team for giving 5 star service
I was treated very well and attended to in a timely manner, the whole experience was so professional the vaccine which was actually pain less i would highly recommend Reid's Pharmacy
Excellent Staff and Experience
Team are really kind and make the experience and efficient as possible. Didn't even have to wait 5 minutes to have 3 jabs as a walk-in patient.
The staff are all very knowledgable and polite. Couldn't recommend enough.
Once again thank you.
Have been here a few times and every time is very pleasant. The pharmacist and all of his team make the experience smooth and funny.
Couldn't recommend enough.
Travel Clinic - Wonderful Service
I was searching online looking for the best travel clinic and found Reid's pharmacy, Going by the reviews and the awards they have won, after my visit I can see why they are so highly rated. My first time going there but not my last, would recommend Reid's Pharmacy
My first visit there
I visited the clinic for travel vaccination.
It was a warm, extremely friendly welcome from the staff, the member of staff I was seen by was super kind, friendly and professional.
From first contact, I knew Reid's was special.
We cannot recommend Reid's highly enough. Despite the distance between our home and Reids we will definitely make this our go to pharmacy from today.
A superb experience!!!
The pharmacist and their friendly staff offer a polite and helpful service. Willing in my experience to go that extra mile to help and advice you. Not my nearest chemist but the one that I use because of the service they provide.
The staff will go the extra mile to help and advice you. The pharmacy is not the nearest to our home but I will travel the extra distance because of the care and service they provide.
Travel vaccination - lovely experience with great service
I am so afraid of needles, but they helped to calm me down and made having a vaccine not so scary and it was over before I knew it.
Overall, I had a very positive experience with such great friendly service. Would definitely recommend and revisit myself in the future.
The Team were fab!
honest advice and was very professional. Would recommend Reid's pharmacy to friends and family.
Excellent service and pharmacist made us feel extremely comfort
We went today for travel vaccinations and my fiancé was very nervous about them, but the pharmacist made her feel very at ease with the situation and made it an enjoyable overall experience.
I went to Reid's pharmacy found the service excellent. The chemist was very professional, kind and patient as I am somewhat nervous about needles. I would say the service goes over and above any I have experienced before